Intrinsic Dev are happy to transfer a license from one processor/controller to another where it represents a genuine change in like for like hardware due to an upgrade, fault, manufacturer recall or warranty issue. In order to process this transfer we may require evidence of the approved return by the applicable manufacturer/supplier.
We regret, as per our Terms and Conditions, we cannot offer transfers for a processor/controller failure for reasons not relating to a manufacturing fault, for example a lightning strike, power surge etc. In this circumstance we are happy to offer a quote to replace the licenses purchased; this can be submitted to your insurance company to recover the costs of purchasing replacement licenses.
Please fill in the below form once you have read and understood the above statement. Please note all fields are required and transfers are granted at the sole discretion of Intrinsic Dev. If the driver was free please simply place a new order with the new MAC address as this will be the quickest way to obtain your new license.
NB License Transfers can take up to 2 business days to be verified.