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July 16, 2019

Pulse-Eight Neo Matrix Driver for ELAN

What does this driver do?

Our Pulse-Eight Neo Matrix Driver allows for the integration and control of a Pulse-Eight Neo series matrix from the ELAN control system.

Features:

The driver contains three parts:

Display Driver: This is installed as under video displays and can control a connected TV by CEC:

  • Power On/Off
  • Source Selection
  • Volume (inc Mute)
  • Colour Buttons
  • Navigation, Number Pad
  • Transport Controls
  • *Compatibility varies by make and model of TV used.

Source Driver: This is installed as a Generic Media Source under Sources and controls a connected source device by CEC:

  • Up, Down Left, Right
  • Colour Buttons
  • Navigation, Number Pad
  • Transport Controls

Zone Driver:

  • Control over matrix switching with two-way feedback

Intrinsic Platinum Integration – Official Pulse-Eight commissioned driver

Current version number: 18.8.1

Our Pulse-Eight Neo Matrix Driver for ELAN is compatible with:

  • Pulse-Eight Neo Matrix

The Intrinsic difference

Our drivers are all developed in-house, in the UK so you can be sure of the highest reliability and responsiveness when updates are required. We never use open source code or code libraries. All of our drivers are thoroughly tested in-house as well as externally through our Beta Programme before being offered on our website.

Support

All of our drivers/modules are supported free of charge through our Online Support system. We offer comprehensive support for all of our software that requires the purchase of a license key for as long as they are listed on the Intrinsic Dev website. If it’s your first time installing a driver or if you believe there is a technical problem simply submit a ticket via our Online Support system.

Enhanced support

We also offer Enhanced Remote Support for each control platform. This support is charged in 30 minute intervals where we are pleased to advise on anything that falls outside of standard driver queries, including, but not limited to, driver installation, wider system integration/programming, general training and system design.

License

All of our software is available to download free of charge but will require licensing to function. Unless specifically noted only one license is required per controller/processor. You can run as many devices as required up to the limit supported by your chosen control platform.

Easy setup

All of our drivers/modules come with comprehensive Integration Notes to ensure the easiest possible set up of our software. Many also have Installation Tutorial videos to further assist you. Please ensure you refer to these resources each time you install a new driver/module.

Feedback

If you have any suggestions on new features or changes you would like to see to a driver/module then please let us know via our Online Support system.

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